Customer Service Officer
Vertex Sacco Ltd · Addis Ababa · Apply by 2026-11-11
The Customer Service Officer will manage leads, qualify prospects, and convert them into SACCO members while promoting financial products.
Requirements
- Bachelor's Degree in Marketing
- At least 1 year of relevant work experience
Duties
- Receive and manage leads generated through various channels
- Contact and qualify prospects based on financial capacity and needs
- Convert prospects into SACCO members and active product users
- Explain benefits, requirements, and responsibilities of membership
- Register and onboard qualified new members
- Promote voluntary deposit and savings products
Skills: Marketing, Lead management, Prospecting, Customer onboarding, Sales, Product promotion
Email vertexsacco.hr@gmail.com