IT Support Expert
East African Agri-Business PLC · Bishoftu · Apply by 2026-11-11
The IT Support Expert maintains technical systems, hardware, and networks to ensure operational efficiency and data security.
Requirements
- BSc Degree in Computer Science, IT, or Information Science
- 4 years of relevant work experience
- Strong expertise in IT systems
- Strong analytical and problem-solving abilities
- Ability to work under pressure
Duties
- Installing, configuring, and updating hardware, software, and servers
- Troubleshooting hardware, software, and network connectivity issues
- Monitoring network performance and managing user accounts
- Implementing firewalls, data encryption, and anti-virus programs
- Overseeing regular data backups and disaster recovery plans
- Maintaining technical guides, system configurations, and IT policies
- Reviewing diagnostics and assessing system efficiency
- Monitoring security certificates and company compliance
- Reporting costs for replacing or updating computer items
- Providing technical support to company staff
Skills: System Maintenance, Hardware Setup, Technical Support, Network Administration, Cybersecurity, Data Backup, Troubleshooting, Analytical Thinking
Send CV and certificates via Telegram to @masre2026 or in person within 7 days